Reference

What You Agree to When You Use hi77dad

These terms set out how your account works on hi77dad — what we ask of you, what you can expect from us, and how deposits through bKash, Nagad and Rocket are handled under this agreement.

Account holder responsibilitybKash, Nagad, Rocket wallet rulesEligibility by local lawAccount suspension conditionsDispute process
hi77dad What You Agree to When You Use hi77dad
HOW WE HANDLE THIS

How hi77dad Applies These Terms Fairly

We apply these terms consistently across all accounts. If something in your account activity triggers a review — an unrecognised wallet number, a mismatch in your Nagad or Rocket details, or an unusual pattern — we contact you directly before taking any action. You always have a path to respond.

Account Security

Your login is protected by OTP verification on each new device. If you believe your account has been accessed without your knowledge, contact us immediately through live chat.

Wallet Verification

Withdrawal requests require the destination wallet — bKash, Nagad or Rocket — to match the number registered on your account. This step cannot be skipped and protects your funds.

Data Retention

We keep your account data for as long as your account is active and for a reasonable period after closure, in line with how we manage records for dispute resolution.

Requesting Changes

To update your registered wallet number or personal details, contact support with your account ID. Changes take effect after we verify the request — usually within one business day.

TERMS CONTACT PATHS

Reach Us About Any Terms Question

Team online

Live Chat

Open a chat from your account dashboard to ask about specific clauses, account restrictions or any part of these terms you want clarified before proceeding.

Email Support

Send a written query to our support address if your question needs a detailed response — useful for disputes, account review requests or wallet mismatch cases.

Account Help Centre

Your account panel has a Help section where common terms questions are addressed, including wallet verification steps and what triggers an account review.

Questions About These Terms, Answered

Below are the questions we hear most often about how these terms apply to your account, your wallet and your rights as an account holder on hi77dad.

We update terms when needed and notify you through your registered account. Continued use of hi77dad after an update means you accept the revised terms. We aim to give reasonable notice for significant changes.

Breaches such as running multiple accounts or sharing login credentials can lead to account restriction or permanent closure. We will contact you through your registered details before any final action is taken.

No. Wallets must be registered in your own name and linked to your account. Third-party wallet deposits are a breach of our payment terms and may result in the funds being held pending review.

Contact support through live chat or email with your account ID and a closure request. Any pending wallet balance is settled before the account is closed, subject to the verification step.

Access and feature availability depend on your local law and the regions we currently support. We do not make legal certainty claims — check what applies in your area before opening an account.

Raise a dispute through our email support channel with your account ID and the transaction or decision reference. Our team reviews each case and responds with a written outcome through your registered contact.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.